FAQs
Questions
We offer a comprehensive range of diagnostic services including blood tests, imaging (X-rays, MRIs, CT scans), ultrasounds, ECGs, and specialized tests such as mammography, among others.
You can schedule an appointment by calling our center, booking online through our website, or visiting us in person. Same-day appointments may be available for select tests, subject to availability.
Simply click on the “Book a Test” icon in the website’s taskbar. Scroll down to select the category that matches your test, then fill and submit the form. We will confirm your chosen date and time, or suggest a new slot via email or SMS if your preferred option is unavailable.
Preparation requirements vary by test. Some may require fasting, while others might restrict certain medications. Detailed preparation instructions will be provided when your appointment is scheduled.
Turnaround times depend on the test. Routine blood test results are usually available within 24–48 hours. Imaging and more complex tests may take longer. Results can be emailed upon request or collected physically at our center.
Some tests require a doctor's referral, but many routine tests do not. Please consult our team or your healthcare provider for specific guidance.
Bring a valid ID, your insurance card, and any relevant doctor’s referrals or prescriptions. For certain tests, you may also need prior test results or a list of your current medications.
Yes, we offer home sample collection for selected tests. Please contact our center to check availability and arrange a visit.
Yes, appointments can be rescheduled or canceled by calling our center or visiting in person.
We accept most major insurance plans. We recommend confirming coverage details with both your insurance provider and our billing department, as some tests may involve out-of-pocket costs.
Yes, refunds may be applicable depending on the timing and nature of the cancellation. Please contact our center directly for assistance.
Yes, we offer periodic discount packages. Follow us on our social media platforms for the latest updates and offers.
Get In Touch With Us
For general questions, please send us a message and we’ll get right back to you. You can also call us directly to speak with a member of our service team.
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